Thursday, November 12, 2009

Nite Flirt Current Issues

Can't Get Through?

I'm getting feedback from customers. Some say they are calling but I hang up on them. Others say they cannot add money to their accounts. Others say they can add money to their accounts but are unable to use it once it's added. Some say, they call and then only get one minute even though they have funds in their account. Others say the connection is terrible. If you need a more reliable alternative method to contact me, send me an email (ladylila@sbcglobal.net). Thanks to a friend, I have an 800 number and payment method through Amazon.com Gift Cards for whenever Nite Flirt's issues are driving you crazy, and you do not need to give out your credit card number to a flirt.

Nite Flirt's Current Issues According to Nite Flirt:

We have a good handful of issues on the listing that Lxxxx Rxxxx has put together (thank you, Lxxxx!) that we are working on resolving but we would love more examples. If you are still experiencing the below issues, please fill out a support form with all the details so we can look into your examples and get these issues taken care of.
(1) Sometimes people are getting a recording asking them if they want to change their availability instead of the NF intro when they answer the phone.
(2) On some calls, pressing one to accept the call takes you into availability menu, possibly the same as #5 above, possibly different issue.
(3) Often there is no recording at the end of a call to indicate the call is ended and what the time and amount earned was, instead there is a repeating message that never ends that you get that says 'please hold while we ask the customer.....", but in fact, the call has really ended but not disconnected
(4) On paid calls, amounts paid don't match up to what recording says...and their is no good way in transactions to reconcile free minutes into transaction, use of free minutes in a specific transaction is unknown
(5) Within 5 seconds of the "one minute warning" the message that comes on to say the caller must add to the account comes on...no where near a minute
(6) Very old mail may be listed as new mail since the transition, resulting in "new" mails being buried pages and pages back
(7) Some flirts cannot edit the color of their text-defaults to black
(8) Pop up message for code for PTV buttons has cryptic message instead of indicating the title of the PTV like it used to.
(9) Some customers are being cut off after one minute on the phone after they have just added a large amount to their account.
(10) When clicking a call button, some callers are initially given a message that they have a lot of time in their account, but when attempting to connect, get a message that the do not have enough for a minute and must add. (See screenshot below by PAQ)
(11) Some flirts have listings that disappear after taking a call
(12) Some flirts have deleted listings appearing


If you are experiencing any of the above problems, please remember it's not my fault. And Nite Flirt is working hard to fix all these issues. And remember, if it's driving you crazy, just contact me for an alternative until things are back to normal at Nite Flirt *big sigh* if ever!.

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